ok so I got told I gotta put some legal bits on the site, so this is those bits…

TERMS AND CONDITIONS

THINGS YOU NEED TO KNOW WHEN USING THIS WEBSITE

the website

this website and its owner take a proactive approach to ensure necessary steps are taken to protect the privacy of its users when using the website.

the cookie policy and cookie settings

this website uses essential cookies

these are used to operate the core functions of our website, so that you may visit and move around it, and use its features including secure payment processing.

at present, we do not use these other types of cookies: experience enhancing cookies; analytics cookies; social media cookies.

If you have any queries regarding the use of cookies or concerning our use of your personal information, please email: harrisbeanies@gmail.com

the privacy policy

this privacy policy is for the website http://www.harrisbeanies.co.uk and governs privacy of its users who chose to use it.

the policy sets out the different areas where privacy is concerned and outlines the obligations and requirements of the users, the website and website owner including the way this website processes, stores and protects user data and information.

the type of personal information we collect

  • name, address, email address, customer financial information

how we get the personal information and why we have it

most of the personal information we process is provided to us directly by you for one of the following reasons:

  • you are requesting information from us

  • you are purchasing items from us, your data allows us to take payment and ship your order

we may also receive your personal information our social media channels to allow us to interact with you e.g. via Instagram.

we do not share your personal information with any third parties

our legal basis to process your personal information

is based on a contractual obligation to fulfil an order you place with us

how we store your personal information

Your information is securely stored, we keep your personal information for 5 years. We will then dispose your information by permanent file deletion.

your data protection rights

Under data protection law, you have rights including:

  • You have the right to ask us for copies of your personal information.

  • You have the right to ask us to rectify personal information you think is inaccurate or complete information you think is incomplete.

  • You have the right to ask us to erase your personal information in certain circumstances.

  • You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • You have the right to object to the processing of your personal information in certain circumstances.

  • You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request or a complaint you can contact us via email harrisbeanies@gmail.com or in writing to HarrisBeanies, 115 Frog End, Shepreth, Royston, Herts. SG8 6RF.

the return and refund policy

Thank you for shopping at hb.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns and contact us in the first instance by replying to your shipment confirmation email to harrisbeanies@gmail.com

The following terms are applicable for any products that you purchased with us.

definitions for the purposes of this return and refund policy:

  • Company (referred to as "the Company", "We", "Us" or "Our") refers to hb.

  • Goods refer to the items offered for sale on the service.

  • Orders mean a request by you to purchase goods from us.

  • Service refers to the website.

  • Website refers to hb., accessible from https://www.harrisbeanies.co.uk/

  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

conditions for returns

for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 14 days

  • The goods are in the original packaging

  • The goods have no visible signs of wear and have not been worn

the following goods cannot be returned:

  • Items that have been worn due to health protection and hygiene reasons

  • Items made to your specifications or clearly personalized.

  • We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded unless damaged and meeting the criteria for returns.

returning goods

you are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address: 115 Frog End, Shepreth, Royston, Herts. SG8 6RF.

we cannot be held responsible for goods damaged or lost in return shipment, therefore, we recommend an insured and trackable mail service. we are unable to issue a refund without actual receipt of the goods or proof of received return delivery.